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What to do in a crisis

This website is not designed to be the only support someone who is experiencing a crisis receives.

If you need immediate support, speak to a friend or family member you trust AND speak to a professional.

To speak to a health professional:

  • Make contact with your GP (if they are open)
    • If you are unsure how to talk to your GP about how you feel, watch how John did it, by clicking play below

  •  This script may also help, click here to download. You can print this, fill in the boxes and use it to help guide your conversation.
  • Present at the emergency department of your local hospital AND/OR
  • Contact one of the following services:
    • Lifeline (ph: 13 11 14). Anonymous access to trained counsellors, crisis support, and suicide prevention – 24 hours per day, 7 days per week. A local call cost applies to landlines (and may be higher for some home phone plans). Calls from mobiles are free. If you or someone you know is feeling distressed, you can also chat with someone online at between 7pm and 4am (AEST), 7 days per week.
    • beyondblue (ph: 1300 224 636). For information and referral if you’re feeling stressed or down – 24 hours per day, 7 days per week. A local call cost applies (and may be higher from mobiles). Alternatively, you can chat online at from 3pm to 12am (AEST), 7 days per week, or email a mental health professional and get a response within 24 hours.
    • Suicide Call Back Service (ph: 1300 659 467). Counselling for anyone affected by or considering suicide, including support and call back service in case of suicide risk – 24 hours per day, 7 days per week. A local call cost applies (and may be higher from mobiles). Counselling is also available 24 hours per day, 7 days per week, at
    • Emergency services (ph: 000, or 112 from satellite/GSM phones)

If you are feeling overwhelmed, this simple exercise may help. 

  1. Take a seat
  2. Take three slow, deep breaths
  3. Notice three things you can see (e.g. the seat you are sitting on)
  4. Notice three things you can smell (e.g. the dog)
  5. Notice three things you can hear (e.g. a vehicle in the distance)
  6. Notice three things you can feel (e.g. shirt on your back, your boots on the ground)
  7. Take another three slow, deep breaths
  8. Re-assess whether you are now able to reach out for some help.

If you want someone to talk you through the exercise, press play below.


If you have had thoughts about ending your life, remember the following:

Like waves, thoughts about suicide come crashing in and then pass. They usually last a few hours and are more common at night. These thoughts try to trick you into thinking there is no future, you are isolated and other people would be better off without you. This is never true.

If you have these thoughts, seek out the company of someone as soon as possible. If you can’t see someone in person, use the phone to speak to a friend or dial one of the numbers above. Remember, you are not the only person who has felt like this. Your friends are likely to have had tough times too and will want to help, (even if your mind is telling you otherwise).

Give away or destroy anything in the house or around the farm that could make suicide easy.

Alcohol and other drugs feed these thoughts and make them worse.

Remember, once these waves of thoughts pass, you will look back and wonder how the thoughts ever seemed so strong and powerful. You will get your old strength back and the strategies you are learning in these modules will help.

If you are interested in how Kym, a drought-affected farmer has managed when he has had thoughts of suicide, click play on the video below.

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